Best practices
How to send safely and avoid bans
Follow these rules to keep a healthy sender reputation — and your number.
1
Warm up new numbers 🔥
Don't send 1,000 messages on day one. Grow the volume step by step:
50Day 1100Day 2200Day 3+20%Every day after
Numbers you connect to the dashboard warm up automatically — the daily allowance grows by itself.
2
Sending rules ⚠️
Do
- Message people who know you or saved your number
- Personalise with variables — "Hi {name}"
- Ask a question so people reply
- Always include a way to opt out ("Reply STOP")
Don't
- Blast cold lists you bought
- Send the identical message to everyone, fast
- Jump from 100 to 2,000 messages in a day
- Send misleading, illegal or scam content
3
Use the safety tools 🛡️
They are built into the extension and the dashboard — make sure they are on:
Random delays
Wait 15–30 seconds between messages, never the same gap twice.
Batches
Pause for a few minutes after every 50 messages.
Variations
Several versions of your message, so no two look copy-pasted.
4
For large campaigns, use the official API ✅
WhatsApp's official Business API is made for messaging thousands of customers: approved templates, buttons, and no risk of bans for following the rules.
About the official APIRead more: The right way to send WhatsApp bulk messages
Ready to answer every customer?
Create your free account in a minute. No card needed.