রিফান্ড নীতি

We want you to be happy with HappyPing. This policy explains when we refund payments.

Try before you pay

The free plan lets you test the Service before buying, so we encourage you to try it first.

First purchase

If the Service does not work for you, ask for a refund within 7 days of your first paid plan purchase and we will refund it in full.

Renewals and upgrades

Renewals and upgrades are not refunded once the new period has started, but you can stop the next renewal at any time.

Not refundable

• Charges made by Meta for WhatsApp messages (billed by Meta, not by us).
• Accounts suspended for breaking our Terms of Service.

How to ask

Contact us (use the contact page) with your account email and payment reference. Approved refunds are returned to the original payment method within 7–10 working days.